Shipping & Handling
***Due to the COVID-19 situation, shipping times can be unpredictable. Thank you for your patience. If you have any questions or concerns, please contact us at firstname.lastname@example.org and we’ll get back to you as soon as possible.***
When will my order ship?
If you place your order Monday through Friday, we do our best to ship out your order the same day you place it. However, many orders with standard shipping will be fulfilled and shipped the following business day (Monday through Friday, not including holidays). Once shipped, you’ll receive an email from us with tracking information. Please note, it can take up to 48 hours for your tracking information to update.
How much is shipping?
We offer free 3-7 day USPS shipping within the US on all orders over $50 (not including taxes and promotions). For all other others, standard shipping via USPS is charged. If you just can’t wait to get your Welltopix order (which we would totally understand) we also offer express shipping options. Please contact us at email@example.com if you need express shipping.
Do you charge domestic sales tax?
Domestic sales tax will be applied to all orders shipping to Michigan.
We currently do not ship outside of the US. We are working on opening shipping to Canada and UK as soon as possible. Thank you for your patience as we grow :)
Please note that for all shipments, we are not responsible for lost or stolen packages. Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, Welltopix assumes no responsibility. We will work to get the package to you, though an address error can incur a turnaround time of up to 3 weeks.